Raj Cloud/ServiceNow: ITSM Training - Batch 01
ServiceNow: ITSM Training - Batch 01

ServiceNow: ITSM Training - Batch 01

31 lessons0m total

Course content

Live Session Joining Details

1 lesson
  • Live Session Joining Page

Session 01 to 10

10 lessons
  • S01 Personal Developer Instance Creation
  • S02 ServiceNow Architecture
  • S03 Home Page Explanation
  • S04 Forms in Service Now
  • S05 Lists In ServiceNow
  • S06 Plugins Dot Walking
  • S07 Tables In Service Now P1
  • S08 Tables In ServiceNow P2 & User Administration P1
  • S09 User Administration P2
  • S10 Incident Management Life Cycle P1

Session 11 to 20

10 lessons
  • S11 Incident Management Life Cycle P2
  • S12 Service Level Management P1
  • S13 Service Level Management P2
  • S14 Problem Management
  • S15 Update Sets
  • S16 Assignment Look Up Rules & Change Management P1
  • S17 User Groups & Roles In ServiceNow & Rest API Explorer
  • S18 Change Management
  • S19 UI & Data Policies
  • S20 Import Sets & Transform Maps

Session 21 to 30

10 lessons
  • S21 Knowledge Management
  • S22 Glide APIs P1
  • S23 Glide APIs P2
  • S24 Glide APIs Part 2 & Business Rules P1
  • S25
  • S26
  • S27
  • S28
  • S29
  • S30
₹19,999

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  • 31 on-demand lessons
  • Lifetime access
  • Certificate of completion